Question 1

What is the accuracy of the people counting device?

Accepted Answer

Our people counting devices deliver up to 98% accuracy, providing highly reliable and consistent footfall data when installed as per guidelines.

Question 2

How is the device installed?

Accepted Answer

The device supports plug-and-play installation, making deployment quick and hassle-free.
 It is a ceiling-mounted indoor device and requires:
 • An active internet connection
 • Protection from direct sunlight, heat, and water

Question 3

Can the device be installed outdoors?

Accepted Answer

Yes—with conditions.

The sensors we provide is primarily designed for indoor use. However, it can be installed outside if the installation area is protected—such as under a shed, canopy, or covered entrance—so the device is shielded from direct sunlight, rain, dust, and  heat

Question 4

How can we view the data?

Accepted Answer

All data can be accessed via a secure cloud-based dashboard, where you can monitor and analyze insights in real time.

Question 5

Will we get a cloud-based dashboard?

Accepted Answer

Yes, a cloud-based dashboard is included with the device subscription.

Question 6

Can people counting be done using CCTV cameras?

Accepted Answer

Yes, people counting can be performed using existing IP CCTV cameras that support RTSP and ONVIF protocols.

Question 7

Can we get a demo before purchasing?

Accepted Answer

Yes, we offer a Proof of Concept (POC) demo so you can evaluate the solution before finalizing the purchase.
📌POC demos are available for customers with 20 or more stores.

Question 8

Can we view the data on our own dashboard or POS system?

Accepted Answer

Yes, through open API integration, the data can be seamlessly integrated into your own dashboard, BI tools, or POS systems.

Question 9

How can we book a demo?

Accepted Answer

You can book a demo by clicking the Contact Us button on our website. Fill out your details, and our team will get back to you shortly to understand your needs and schedule a demo accordingly.

Question 10

How can we trust the accuracy of the device?

Accepted Answer

We ensure transparency by providing:
 • Live accuracy validation
 • Engineer-verified video proof for validation
This guarantees data reliability and confidence.

Question 11

What technology does the device use?

Accepted Answer

• Technology used is 3D Active Stereo Vision Technology, and advanced Computer Vision and AI-based analytics.

Question 12

How does the device capture age and gender data?

Accepted Answer

The system analyzes facial feature points (without storing images) to estimate age groups and gender.

Question 13

Can we upload sales data to the dashboard?

Accepted Answer

Yes, sales data can be uploaded using:
 • FTP (File Transfer Protocol)
 • Open API integration
This enables conversion analysis, ATV, and performance benchmarking.

OUR HAPPY CLIENTS

Advanced Features of Identifeye People Counters

Unveil Contextual Insights in Real-Time

Identify specific patterns – not just facial matching – that lead to game changing action.

Retail

Factories

Malls

Temples

Corporate Safety

Construction

Contact us